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Privacy Policy
Privacy Policy - Text Messaging
Cross Creek Mechanical collects customer information including name, phone number, service address, and equipment details to provide HVAC services, schedule appointments, send maintenance reminders, and communicate important service updates.
Text Message Consent: By providing your phone number, you consent to receive text messages from Cross Creek Mechanical including appointment confirmations, billing notifications, dispatch updates, maintenance reminders, and job completion surveys. We collect verbal opt-ins from customers either in person or during customer-initiated phone calls.
Data Protection: We do NOT sell or share your personal information or phone number with third parties for marketing purposes. Your contact information remains confidential and may only be shared with our authorized service technicians and personnel for business operations.
Message Details: Message frequency varies based on your service needs. Standard message and data rates may apply.
Opt-Out Instructions: You can stop receiving text messages at any time by:
- Replying STOP to any message
- Texting HELP for support
- Calling us at [804-596-2364]
- Emailing us at crosscreekmechanical@gmail.com
Contact Information: For questions about this Privacy Policy, contact Cross Creek Mechanical at [804-596-2364] or [crosscreekmechanical@gmail.com].