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Terms & Conditions
Terms & Conditions - SMS Messaging
Company: Cross Creek Mechanical
Opt-In Process: Cross Creek Mechanical collects verbal opt-ins from customers who choose to receive SMS notifications. Customers may opt in to receive text messages either in person at our location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages.
Message Types:By opting in, you will receive SMS notifications including:
- Billing notifications
- Appointment reminders
- Dispatch updates
- Job completion surveys
- Service confirmations
- Maintenance reminders
- Emergency service alerts
Message Frequency: Variable message frequency. The number of messages you receive will depend on your service needs and scheduled appointments.
Rates & Charges: Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply to all messages sent and received.
Customer Support: For assistance:
- Text HELP for support
- Text STOP to unsubscribe
- Contact us at [your phone number]
- Email us at [your email address]
Data Protection: Your phone number will not be shared with third parties for marketing or promotional purposes.
Agreement: By providing your phone number and opting in, you agree to these Terms & Conditions.